Module 11: Incidents, Emergencies & First Aid

If you encounter a road incident, your priority is safety. Follow these steps:

• Stop safely without causing further danger
• Switch on hazard lights to warn other road users
• Check for injured persons and assess the situation
• Call emergency services if needed, giving clear location details

Emergency vehicles require immediate and appropriate response:

• Move to the side of the road and allow them to pass safely
• Do not panic or block intersections
• Follow the instructions of police or emergency personnel

If your vehicle breaks down, ensure your safety first:

• Pull over to a safe location off the carriageway
• Switch on hazard lights and use warning triangles if appropriate
• Stay inside the vehicle if it is unsafe to exit
• Call roadside assistance and follow their guidance

Knowing basic first aid can save lives in emergencies:

• Check for responsiveness and breathing
• Call emergency services immediately
• Perform CPR if trained and necessary
• Control severe bleeding using clean cloth or bandage

Fires and hazardous materials require extreme caution:

• Do not attempt to move flammable objects
• Evacuate the area and keep others at a safe distance
• Alert emergency services immediately
• Use fire extinguishers only if trained and safe to do so

Accidents must be reported to authorities and insurers:

• Exchange details with other parties involved
• Take photos of damage, scene, and road conditions
• Report to police if injuries or serious damage occur
• Notify your insurance provider as soon as possible

Module 11 Quiz