Help Centre
Frequently Asked Questions
Find quick answers about memberships, mock tests, and the AI Mentor. Search by keyword or browse by topic to get back to your revision faster.
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Type a keyword such as “membership”, “mock test”, or “progress”.
Getting Started
3 FAQs
- Head to the sign up page, enter your email address, and follow the confirmation link we send you. Once verified you can choose a membership and start practising straight away.
- You can explore the dashboard on a free plan. Upgrade to Driving Mastery Pro for unlimited mock tests, AI Mentor support, and in-depth analytics.
- Yes. Driving Mastery is fully responsive, so you can take quizzes and study modules from any modern mobile browser.
Learning Experience
3 FAQs
- The AI Mentor reviews your attempts and highlights the topics you need to revisit. It also suggests targeted quizzes and bite-sized modules to keep you progressing.
- Our question bank mirrors the DVSA syllabus. We audit new guidance regularly and roll updates into Driving Mastery as soon as the DVSA publishes changes.
- Every quiz is logged so you can see your accuracy per DVSA category, review difficult questions, and monitor how close you are to the 86% pass threshold.
Mock Tests & Practice
3 FAQs
- Mock tests include 50 questions in a DVSA-style format with a built-in timer and hazard perception reminders. You can also choose short 10 or 25 question drills.
- Hazard perception training is available in the dashboard. You can review clips, see when to click, and track how close you are to the official pass mark.
- Absolutely. Use the dashboard to restart any test, revisit flagged questions, or focus on a specific DVSA category.
Billing & Membership
3 FAQs
- We accept all major debit and credit cards issued in the UK. Payments are processed securely and you can cancel anytime from your account settings.
- If you follow the recommended plan, complete the required mock tests, and still fail the DVSA theory exam, we will refund your subscription—see our pass guarantee terms for details.
- Visit the Memberships page, review what’s included, and select Driving Mastery Pro. Your dashboard unlocks extra analytics and coaching as soon as payment is confirmed.
Support & Troubleshooting
3 FAQs
- Use the in-app chat widget or email support@drivingmastery.app. We aim to respond within one working day.
- Refresh the page, make sure your browser is up to date, and clear cached data if the issue persists. You can also reach out to support so we can investigate your account.
- We secure all user data with TLS encryption and comply with UK GDPR regulations. Learn more in our privacy policy.
Can’t find your answer?
Our support team is on hand to help with billing, technical questions, and anything else you need to keep progressing.